Friday, November 17, 2017

A641.5.3.RB- ICT at the team level

When I was a child, I played various team sports. One lesson shared with each team was ‘there is no I in team.’ I heard my coaches and parents say this multiple times but it did not sink in until I tried out for the eighth-grade basketball team. The coach stated that no matter how talented you think you are, you will not shine on this team. He stated that his team would work as a group, not a supporting cast. It was not until that moment that I understood the words I heard countless times in my life. Teams are stronger when they work together to accomplish a goal or win a game. This post will look at two teams that tell a different story. In 2015, the United States Women’s Soccer team became the first team to win three world cup championships (US Soccer, 2015). The United States Men’s Basketball team (known as the Dream team) struggled in the Olympics in both 2000 and 2004. The 2004 team lost to Puerto Rico in the opening game in one of the biggest upsets in Olympic basketball history (CNN, 2004).

Both teams were made up of the country’s best athletes in the sport, so why do the outcomes differ? According to Greggory (2017), two elements of a successful team are (a) creating a team chemistry that allows for success, and (b) sharing the accountability. This line of thinking goes back to the age-old statement about there being no I in team. Each member of the team must feel like they belong. They each must believe in both themselves and the team. Finally, they must try not to outshine the rest of the group. One thing about star basketball players is that they have a huge belief in themselves. There is a chance that they all think they are the best and want to prove it. There are times when it is difficult to let go of our egos and in a team game, one’s ego can be the key to defeat. The women, on the other hand, were able to create a team chemistry that was utilized to be successful. To be successful, teams must create team chemistry but also initiate an intentional change.

Akrivou, Boyatzis, & McLeod (2006) stated that one of the key principles of group development through ICT is the emergence of shared ideas or a dream. What as a team do we want to accomplish together? There is not a doubt in my mind that both groups of athletes wanted to create a winning dynamic and celebrate a tournament championship. The men envisioned themselves wearing a gold medal and the women saw themselves winning the World Cup. However, there is most likely one difference in these two visions. I believe the men saw themselves shining and winning the gold where the women saw themselves sharing the win along with the accountability. One thing I have realized in watching sports throughout my life is how quickly finger pointing can destroy a team dynamic.  

Another key principle in successful group development, according to Akrivou et al. (2006), is the exchange of feedback and opinions among group members. I see both of these teams as high-performance teams. According to Folkman (2016), team leaders must communicate the vision and direction in order for a high-performance team to remain successful. Women tend to be much better when it comes to feedback and communication than men. The women more than likely shared feedback during practice and team meetings whereas they NBA players relied on their talent to drive their success. Talent is a major part of success in an individual sport, but in a team sport, communication and feedback play a major role in the success of the team.

According to Akrivou et al. (2006), positive emotions create intrinsic motivation and group development. Let us revisit the team missions we discussed earlier in the blog. Both teams more than likely had positive emotions toward the outcome of the team. If you are not positive that the team will perform well then you have already lost the game. However, in order for a team to reach the pinnacle of success, they must have positive emotions as a team. Once again this concept is centered on the definition of a team. Each member of the team must believe that they will perform well together not individually. I would argue that only thinking about oneself as a member of a team will create negative emotions. According to Akrivou et al (2006), “Strong negative emotion at the group level is seen as hindering the group task, or the formation of a shared identity” (p. 696). The women’s team was devoted to the team where the men were still wrapped up in their ego and individual performances.  

Another difference in the teams may lie in how the teams were developed. According to Mark Cuban (2004), the 2004 Olympic team consisted of various all-stars and resembled nothing close to a unified or cohesive team. Cuban (2004) went on to say that basketball is a team sport and that in any team sport unity and cohesion are keys to a successful outcome. On the other hand, the US Women’s team usually does not consist of pure all-stars but, instead, a cohesive team that plays well together. According to Foer (2011), the 2011 US Women’s team did not have the star power of the 1999 team but played with grit, heart, and cohesion.

Akrivou (2006) stated that teams must be successful in practice. The women’s team makes a point to be together for long periods of time to work on teamwork and practice. On the other hand, according to Cuban (2004), the 2004 team was quickly placed together and did not have the time to practice.

One of the best lessons I’ve learned about teamwork was shared by the assistant baseball coach at Daytona State College. I attended a leadership meeting one day and the coach told a story about two teams he was a part of a college athlete. The first team consisted of various high school superstars. This team was ranked in the top 10 in the preseason and the season came to a disappointing end when they lost the first two games of the college baseball tournament. The other team he played for was not made up of superstars. This team had a different fate. They meshed as a team and their season ended one game shy of the college world series.

In her 2015 TED Talk, Margaret Heffernan described an experiment that took place to determine the productivity in chickens through six generations. The experiment included two groups. One group consisted of average chickens and the other was a group of super productive chickens. The result was that the average chickens were productive six generations later where the ‘superchickens’ were now down to three chickens as they had pecked each other to death (Heffernan, 2015). I believe that the Women’s team resembled the average chickens who worked well together whereas the dream team represented the ‘superchickens’ that had held each other down and created an unsuccessful team.
Personally, I believe that teams are more successful when one person is not a superstar or ‘superchicken’ as Heffernan (2015) stated. When I am placed in a group at work, my supervisors attempt to put a team together that will communicate, listen, and work together as a high-performance team. I have seen instances where department stars were placed together that ended badly due to ego and disconnected thoughts and attitudes. I’ve learned that teamwork is always the best answer to completing a mission as a group.

References

Akrivou, K., Boyatzis, R. E., & McLeod, P. L. (2006). The evolving group: Towards a prescriptive theory of intentional group development. The Journal of Management Development, 25(7), 689-706. doi:http://dx.doi.org.ezproxy.libproxy.db.erau.edu/10.1108/02621710610678490

CNN.com (2004). Dream team beaten by Puerto Rico. Retrieved from http://www.cnn.com/2004/SPORT/08/15/olympics.basketball/

Cuban, M. (2004). What’s wrong with team USA basketball? Retrieved from http://blogmaverick.com/2004/08/15/whats-wrong-with-team-usa-basketball/

Foer, F. (2011). What makes the US Women’s soccer team truly exceptional. Retrieved from https://newrepublic.com/article/92064/world-cup-soccer-mia-hamm-abby-wambach


Gregory, G. (2017). Why all-star teams fail: Strategies to get everyone to play together. Retrieved from http://www.reliableplant.com/Read/11603/why-all-star-teams-fail-strategies-to-get-everyone-to-play-toger

Heffernan, M. (2015). Forget the pecking order at work [TED Women]. Retrieved from https://www.ted.com/talks/margaret_heffernan_why_it_s_time_to_forget_the_pecking_order_at_work

US Soccer. (2015). World Champions: USA wins 2015 Women’s FIFA World Cup. Retrieved from https://www.ussoccer.com/stories/2015/07/05/21/19/150705-wnt-v-jpn-game-story

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